Privacy Policy

PRIVACY POLICY

[Staveley Roundhouse] ("We") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.staveleyroundhouse you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Staveley Roundhouse of Main Street, Staveley, Kendal, Cumbria.

Information we may collect from you

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our site [www.staveleyroundhouse.com] (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our membership, place an order on our site, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy below.

Uses made of the information

Provide, operate and improve our services. All data is used to provide, operate and improve our services. We process personal data for the following purposes and based on the following legal bases:

Purpose of the processing

Legal basis for the processing data

Automated decision (Y/N)

To confirm your identity and verify your personal and contact details.

Contractual obligations

To administer your payment and the customer relationship, i.e. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.

Contractual obligations

To assess which payment options to offer you, for example by carrying out internal and external credit assessments.

Contractual obligations towards you and comply with applicable laws

For customer analysis, to administer our services, and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes.

Contractual obligations and pursue legitimate interests

To ensure that content is presented in the most effective manner for you and for your device.

Contractual obligations

To prevent misuse of our services as part of our efforts to keep our services safe and secure.

Contractual obligations and comply with applicable laws

To carry out risk analysis, fraud prevention and risk management.

Comply with applicable laws and pursue legitimate interests

To improve our services and for general business development purposes, such as improving risk models in order to e.g. minimize fraud, develop new products and features and explore new business opportunities.

Pursue legitimate interests

To comply with applicable laws, such as anti-money laundering and book keeping laws and regulatory capital adequacy requirements.

Comply with applicable laws

Information you give to us. We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site Where we store your personal data

We process your data within the EU/EEA.

Your rights to access, rectification and erasure

Right to access your data. You may request a transcript of records if you would like to know and verify the information we hold of you. The transcript of records may be requested free of charge.
Right to rectification. You have the right to correct inaccurate or incomplete information about yourself.
Right to erasure (“right to be forgotten”). You have the right to request the deletion of your personal data insofar as this personal data is no longer necessary for the purpose it was collected. However, as a payment processor, certain legal obligations prevents us from immediately deleting parts of your data. These obligations derive from accounting and tax laws, payment and anti-money laundering laws, but also consumer rights laws. What we will do is block the data that we must keep from being used for any other purposes than meeting such legal requirements.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to staveleyrht@btinternet.com.